First and foremost, we would like to extend our heartfelt thanks to you for being with us and trusting our service over the years. This means much to us, if not the most, because you are our ambassadors in online lotto games. That’s why we do everything we can to ensure your service satisfaction.
For the past few years, Lottomat has been operated by an external company, “White Lotto”, which provided us with the software platform for processing ticket sales and winnings. However, due to increasingly frequent issues with this platform in recent weeks—problems that have at times directly affected our players—we have decided to move our Lottomat service to our new, and most importantly, our very own platform.
This change will, however, require some involvement on your part. To keep your accounts safe, all players must log in again and create a new password. You should log in using the same email address you used until now.
To compensate for any inconvenience this may cause, every user who updates their account on our service will receive two free tickets for the Powerball lottery draw. These tickets will be credited to their account in the “My Tickets” section within 24 hours of logging in again.
The free ticket promotion is time-limited and ends on May 31, 2025
Please keep in mind that any change can bring about specific challenges. That’s why we’ll support you at every step to make the transition to the new platform as smooth as possible. If you have any questions or concerns, please don’t hesitate to contact us—our consultants are here for you.
It’s also worth mentioning that we decided to change platforms because the aforementioned problems with White Lotto led to delayed payouts and the absence of original ticket scans. In addition, other services operating on that platform have attempted to poach our players, which is a clear breach of our contractual agreements. For this reason, please be wary of any attempts to entice you to use their services, as this could unfortunately result in difficulties recovering your winnings.
In the meantime, all that’s left for us is to wish you the best of luck and some huge wins!
More details can be found in the “frequently asked questions” section.