The Lottomat Privacy Policy (hereinafter referred to as the “Privacy Policy”) applies to the Lottomat.com website (hereinafter referred to as the “Website”), operated by LLL World Marketing Limited, Peiraios 30, 1st floor, office 1, 2023 Strovolos, Nicosia, Cyprus. By using our Website, you agree to the following Privacy Policy, as well as our Terms of Use.
The information we collect
Openly collected from you.
When creating a user account, you provide your email address to identify your account uniquely and to perform its optional activation. The email address is also used to enable the password reminder to function correctly.
We may also use your email address and phone number to send notifications about the Website’s functioning (including those required by law), news about the Website, information on products and services featured on the Website, as well as for other marketing purposes, including third-party products or services that you may be interested in (hereinafter referred to as “Notifications”). You may quit receiving marketing-related notifications at any moment by using the cancel link included in every e-mail message we send or by contacting us through the available means of contact: e-mail, telephone, or contact form.
After creating an account, you can complete your profile with the following information: first name, last name, address of residence, date of birth, phone number, and time zone. This information is used to improve the process of payments, deposits, and withdrawals, for Website customizations (including Notifications), as well as to handle the winnings above 2500 USD by the Terms of Use.
We may also maintain a registry of data voluntarily provided to us, allowing us to contact you through the contact form, by telephone, postal mail, Facebook, Twitter, or other means of communication, including your name, email address, phone number, and postal address. Providing your name and e-mail address is necessary to send a message through the contact form.
Contact with us through social media like Facebook or Twitter should not be deemed official. We reserve the right not to respond to messages sent through this means of contact, while also informing you that we will make our best effort to respond to them. To obtain detailed information on the data collected by the social media mentioned above, one has to make oneself familiar with the following documents:
- Facebook: privacy policy and terms and policies;
- Twitter: privacy policy and terms of service.
We also process payment card data (including the card number, expiration date, the holder’s first and last name, and the CVV code) to facilitate the payment card payment process.
Not collected openly
When you use the Website, we automatically collect specific information and use it to provide the Website’s main features, customize the Website (including Notifications), monitor incoming traffic, and maintain security. It includes, among others:
- IP address;
- headers sent by the browser, especially “User-Agent”, “Accept-Language”, and “Referer”, which contain such information as type, version, and language of the browser, type and version of the operating system, and the web address that the Website was found through;
- system time;
- HTTP requests;
- cookie files saved in the refoxlotto.org domain or subdomains.
We may also use the IP address to collect and process information about your actual location, which will help us improve the data updating process and customize the Website, including notifications.
Some of the data automatically made available by web browsers is stored in server logs, including complete HTTP requests, the time of their arrival, IP addresses, and URL addresses related to each request.
The website’s functionality utilizes your browser’s cache, allowing for optimized loading times and easier website usage by storing data between sessions, even after restarting the browser.
The information not collected openly includes, among others, the following data used to handle and improve the payment process:
- e-mail address, personal data (first name, last name, address, contact info), and transaction ID to carry out payments; with your explicit consent, we also store non-sensitive data of the payment cards you use to make further payments faster;
- e-mail address, date, status, amount, and transaction ID used or generated to carry out tpay.com payments;
- e-mail address, user account ID, status, amount, and transaction ID used or generated to carry out Skrill payments;
- e-mail address, user account ID, personal data (first name, last name, address, date of birth, sex, contact info, account balance, account language, and currency), and billing data used or generated to carry out Neteller payments;
- destination bitcoin address and transaction ID used or generated to carry out payments;
- e-mail address, phone, country, and transaction ID used or generated to carry out Sofort payments.
To obtain more information on the data collected during payments, we invite you to familiarize yourself with the privacy policies of various payment gateways.
Third-party services also use the information that is not collected openly.
Third-party services
Statistics, advertisement, and security
To handle the Website’s security as well as collect and analyze information on its functioning, we use the following third-party services:
- Google Analytics – to monitor traffic and keep detailed statistics that allow us to identify the sources of visits and analyze the Website’s functioning;
- Google reCAPTCHA – to improve the Website’s security by protecting against automated scripts;
- Facebook Pixel – to track traffic and maintain detailed statistics that enable us to create more effective advertising campaigns.
The above services collect and use information to work correctly. To obtain information on the data collected by Google services, we invite you to make yourself familiar with Google’s terms of service and Google’s privacy policy. For information on the data collected by Facebook services, please refer to Facebook’s Policies.
Payments
We do not store detailed data on payment cards in our databases. To store payment card data, we use third-party payment gateways that comply with the requirements of the PCI-DSS (Payment Card Industry Data Security Standard) security standards. Our databases only store the references to payment cards stored in third-party payment gateways. The references we store only contain the non-sensitive data of payment cards: expiration date, first and last name of the holder, and the last four digits of the card number. Payment card data is only used and stored with your explicit consent. You might delete the references to the stored payment cards at any moment. Payment card data is also deleted from a particular third-party payment gateway, provided that it makes such a feature available. One has to remember that it might not be possible to delete the data completely due to the way a particular payment gateway works. Detailed information on the type of data stored by the payment gateways we use can be found in the privacy policies and terms of use of different payment gateways. Deleting stored payment card data will not cancel the initiated transactions.
To carry out the above, we process payment card data provided through the forms available on the Website. Such operation is in full compliance with the PCI-DSS (Payment Card Industry Data Security Standard) requirements. All the payment data you provide is sent through an encrypted SSL (Secure Socket Layer) connection.
We inform you that to protect your data, we take all necessary actions to ensure that it does not get accidentally lost, misused, made public, or in any way modified or destroyed. We also protect it from unauthorized access.
To obtain detailed information on the data collected by different payment gateways, one must familiarize oneself with the pertinent documents provided on the websites of these payment gateways.
Shared data
We do not make your data available to companies, organizations, or other third parties with the following exceptions:
- if we have received your explicit consent to make it available;
- We may send your data to trusted entities that process it on our behalf for purposes defined solely by us, while maintaining the highest confidentiality and information security standards, particularly to companies within our group or our business partners.
- when we deem it justified to comply with the law we are subject to;
- analyzing Website security breaches, detecting and preventing fraud, and improving security and other technical matters;
- We may also share data that can’t be used to unequivocally identify an individual for purposes such as displaying the latest winnings or publishing general statistics on the Website’s usage.
Data safety
We make every effort to ensure that your data is stored securely. By our security policy, we do not store passwords in plain text. We use the latest standards and recommendations to make sure that the data and accounts of our users are completely safe, including, among others:
- regular updating of the server;
- immediate implementation of security updates;
- fulfilling all the requirements of security standards defined by PCI-DSS for the entity that processes the payment card data;
- enforcing and using secure connections wherever possible;
- The control of access levels to data that is only available to individuals, companies, or organizations that require it; such entities are also obligated to maintain strict confidentiality or face severe consequences.
- protection against unauthorized access, automated attack blocks, and overall monitoring of Website activity.
Deleting data
Deleting your profile data is not synonymous with deleting it entirely from our system. The said data might still be stored in the systems and files of backup copies for up to a year. Due to their significance and sensitivity, backup copies are also stored on servers owned and maintained by us, as well as on servers operated by third-party companies under separate agreements. Your data, contained in backup copies, might only be used to restore it in exceptional cases that require the use of backup copies.
Changes to your profile data made between the date of creating a backup copy and the date of restoring it will be lost, and you will be explicitly notified.
You can delete your user account by contacting us in writing. The deleted account’s data will be retained to prevent losing the association between the account and the transactions executed by it, especially for fiscal purposes, such as handling winnings above $2,500, preventing fraud and abuse, and settling transactions and deposits made.
By contacting us, you can also delete or modify selected data contained in your profile. We reserve the right to reject such a request if we deem it necessary to comply with the laws to which we are subject.
Amendments to the Privacy Policy
We reserve the right to amend this Privacy Policy to ensure that your data is adequately secured and the policy complies with applicable law. We will inform you of the changes and their scope through the Website.
Contact us
If you have any questions regarding this Privacy Policy, contact us at:
LLL World Marketing Limited Peiraios 30, 1st floor, office 1, 2023 Strovolos, Nicosia – Cyprus E-mail: Support@Lottomat.com