Frequently asked questions about playing the lottery online

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Payment methods and withdrawals

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Articles coming soon

Why the New Platform?

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How to Contact Support?
What About My KYC Documents?
What About My Old Keno Tickets?
What About My Pending Withdrawal?
When Will Keno Games Return?

Winnings

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Articles coming soon

About Lottomat

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Do you have an affiliate program?
Is Lottomat available in every country?
Is LottoMat the organizer of the offered lotteries?
Who are we?

Lotteries and rollover

3

How many rollovers may occur in a particular lottery?
What does “jackpot” mean?
When and where are the draws held?

Lotto tickets

9

Can I get a scanned copy of my coupon?
Can I select some of the lines myself and others using the “quick pick” tool?
What does “quick-pick” mean?
What does the “Pending” message displayed in the next draw countdown box mean?
What does the “tickets for the nearest draw are no longer available” message mean?
What does the number of lines mean?
Where can I check the status of my ordered tickets?
Why can’t I play in a group? Do you offer a syndicate option?
Why is the purchase price different from the price on the scanned coupon?

Popular Articles

How to Contact Support?
What About My KYC Documents?
What About My Old Keno Tickets?
When Will Keno Games Return?
What About My Pending Withdrawal?

Newest Articles

How to Contact Support?
What About My KYC Documents?
What About My Old Keno Tickets?
When Will Keno Games Return?
What About My Pending Withdrawal?

Featured Articles

Popular Articles

How many rollovers may occur in a particular lottery?
How many rollovers may occur in a particular lottery?
What does “jackpot” mean?
When and where are the draws held?
Can I get a scanned copy of my coupon?

Newest Articles

How to Contact Support?
What About My KYC Documents?
What About My Old Keno Tickets?
When Will Keno Games Return?
What About My Pending Withdrawal?

Recently Updated Articles

How to Contact Support?
What About My KYC Documents?
What About My Old Keno Tickets?
When Will Keno Games Return?
What About My Pending Withdrawal?

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Players must be at least 18 years old to buy tickets on our website.

lottomat is a lottery ticket messenger service offering online sale of lottery tickets, operated by LLL World Marketing Limited, Peiraios 30, 1st floor, office 1, 2023 Strovolos, Nikosia-Cyprus.

lottomat is an independent service website offering online sale of lotto tickets and is not connected nor supervised by National Lottery, MUSL Camelot Plc, or any other provider of the products available on this website. EuroMillions is a Services aux Loteries en Europe brand. National Lottery and Lotto are Camelot Group Plc. Brands.