Frequently Asked Questions

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Lotto tickets

Can I pick some of the lines by myself and other ones using the “quick pick” tool?

The method of picking the numbers for the particular lines is up to you.

What does “quick-pick” mean?

The “quick-pick” tool allows you to fill in your ticket with random numbers.

What does the “Pending” message displayed in the next draw countdown box mean?

This message is displayed in the countdown box when the tickets for the next draw are no longer being sold and the system is waiting for the draw results.

What does the “tickets for the nearest draw are no longer available” message mean?

This message means that the tickets for the nearest draw are not being sold anymore. Sales of tickets for the nearest draw ends approximately two hours before the draw. You can find the detailed information on the sales hours in point 3.12 of Terms of Use.

What does the number of lines means?

In other words, this is the number entries (sets of numbers) you want to participate with in the particular draw.

Where can I check the ordered tickets?

To check the tickets you have ordered, please proceed to the user panel and click “My tickets” tab.

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At least one of your lines is not properly filled in. Do you want to proceed without incorrect lines?

You have chosen too few lines. The minimal amount for this lottery is %1s lines! Do you want to quick pick the lines for you?

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OK

You have chosen a wrong amount of lines. The chosen lines count should be a multiple of %1s. Do you want to quick pick the rest of the lines for you?

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